Shipping + Returns

Bells
Due to the high cost of shipping a single bell we do not use tracking when shipping in North America. Bells take 7-14 days to arrive. Please advise if your bell does not arrive.

Baskets
Baskets are shipped using Canada Post or UPS. They take 4-7 days to arrive and are tracked. You will receive a tracking notification once the item has shipped.

Customs
We ship from Toronto, Canada. If receiving items in the USA please note that customs can add extra time to ship but usually no more than a day or two.

No Hassle Returns

We want you to love our products and are committed to making your customer experience as simple as possible.

If for any reason you are not satisfied with your purchase please let us know and we will resolve the issue. You can contact us at contact@luvelobikes.com . We are a small business just starting out and want to make sure you are happy with your purchase.

We do all our product development in house so if you have ideas on product improvements please don’t hesitate to let us know – your feedback is invaluable.

Thanks for your support!