After our post about the lack of bike parking at The National concert at Yonge & Dundas square I wanted to be more proactive about bicycle parking downtown. I noticed there was a ring during the event that cyclists were avoiding because it was knocked over. It was only half the height as the other bicycle rings and it didn’t look very secure. When I saw a similar ring that looked like it had been hit by a car outside the Best Buy on Dundas, I took the small measure of reporting it to the City of Toronto in an attempt to get it fixed. I emailed email@example.com and requested the ring be replaced. I’m going to keep updating this post until it gets fixed. Let’s see how long it takes….
Please fix the bicycle ring outside Best Buy at Dundas between Yonge and Bay.
The above photo was attached.
June 27th (2 days later)
Thank you for contacting 311 Toronto. A service request was generated . The service request number is SR#2159610 . Please allow up to 5 business days for the area to be fully inspected.
I hope this information is helpful. Should you require further information or assistance, please do not hesitate to let me know.
July 5th (10 days later)
I popped by to check on the ring and found a children’s bike locked to it.
July 20th (25 days later)
The same bike is locked to the ring. It doesn’t appear to have moved in the past 2 weeks. You would think they would put a notice on the bike requesting it be removed if they had any intention of fixing it.
July 22nd (27 days after I notified the city)
Any update on the status of the bicycle ring I reported? I’ve been past the bicycle ring a number of times. It is still knocked over.
July 25th (30 days later)
Your email has been forwarded to Lisa Ing, Co-ordinator, Street Furniture Management, Public Realm, Transportation Services for response.
August 9th (45 days later)
The following response was received from Lisa:-
“Please be advised that our Contract was just awarded for bicycle locking installations and repairs. Our Contractor will not be on board for another couple of weeks.
“We have this location listed for repair and will forward to the Contractor shortly. The repair will probably not occur until the end of August.”
August 11th (47 days in)
I received the above response from 311 two days ago. The thing that struck me was that the contract to repair and install bicycle rings was just awarded – it seems pretty late in the season for this to be just happening now.